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Test & Trace expands online tool for quarantine and isolation guidance


NYC Test & Trace Corps expands online tool for COVID-19 quarantine and isolation guidance

Expanded tool will quickly connect New Yorkers who have been exposed or tested positive for COVID-19 to appropriate guidance and essential health resources

New York, NY

The NYC Test & Trace Corps announced today that it has expanded its COVID-19 Quarantine and Isolation Guidance Tool to offer personalized counseling to New Yorkers who have been exposed to or tested positive for COVID-19. In addition to providing appropriate guidance, the tool’s individualized results offer quick connections to critical resources, including isolation hotels, free meal delivery, testing and treatment.

“The launch of our combined quarantine and isolation guidance tool will provide New Yorkers with the information they need to make informed decisions about their health and easily access essential resources,” said Dr. Ted Long, Executive Director of NYC Test & Trace Corps and Senior Vice President of Ambulatory Care and Population Health at NYC Health + Hospitals. “As we enter a new phase of this pandemic, we will continue to develop innovations that give New Yorkers the knowledge and resources to manage COVID-19 themselves and tell others who may have been exposed to it. break the chains of transmission. These tools will allow New Yorkers to confidently protect themselves, their loved ones, and our city. »

“The user-friendly platform we have developed to help people navigate quarantine and isolation guidance would not be possible without the work and knowledge of our amazing contact tracers,” said Megan Benckert, Director of the Trace Operations Support Team at NYC Test & Trace Corps. “The millions of calls they have made to fellow New Yorkers in times of need have helped us know exactly what information and resources they should have to quarantine or self-isolate safely and comfortably.”

The COVID-19 Quarantine and Isolation Guidance Tool will provide a mechanism for New Yorkers to navigate complex COVID-19 guidance based on their history of infection, date of exposure or positive test, symptoms and vaccination status. After answering a few short questions, users will receive quarantine or isolation advice specific to their situation. Additionally, they will be directed to the appropriate resources on the Test & Trace Corps COVID-19 Resources page to connect them to any support they may need, including testing, a free hotel room, or meal delivery for safe separation from others, medical treatment, and assistance with time off work to quarantine or self-isolate.

The COVID-19 Quarantine and Isolation Guidance Tool builds on functionality from an earlier version, released in January, which provided quarantine guidance for those exposed to COVID-19. New Yorkers are encouraged to use the COVID-19 Quarantine and Isolation Guidance Tool if they have tested positive or been exposed to COVID-19, and to visit the resources page on the COVID-19 to learn more about the resources and supports available to them. .

If you or a loved one needs immediate assistance, please call the NYC Test & Trace Corps COVID Hotline at 212-COVID19.